Guiding Principles

Communication is the Foundation for exercising Legal Capacity

Communication in Decision-Making 

• Communication is a two-way process in which information is given and received between two or more people.
• Involves understanding information, retaining information long enough to make a decision, identifying options, weighing up consequences, problem solving, and expressing opinions, questions, concerns, preferences and decisions. 
• Messages can be conveyed using multiple communication methods.
• Messages can be communicated independently or with with assistance. 
• Communication assistance is authentic when the message is generated, directed or approved by the communicator.